Vending machine touchscreen

A touchscreen on a Vending machine is an interactive display that replaces the conventional keypad. It serves as the user interface for product selection, displaying ingredients and controlling the purchasing process.

Function and area of use

The touchscreen acts as the interface between people and the machine. It allows modern menu navigation, similar to a smartphone. Customers can swipe through product categories, enlarge pictures and view detailed nutritional or allergen information, which is becoming increasingly important under food labelling law (FIC).

Areas of use are mainly premium vending machines in modern offices, airports or hotels. In addition to the pure sales function, the touchscreen can also be used for advertising (digital signage): while the vending machine is not actively in use, videos or offers can be played, which can generate additional advertising revenue.

The touchscreen also enables “shopping basket” functions, where customers can select several products and pay for them in a single transaction, a major advantage for revenue per customer.

Advantages

• Modern, high-quality customer experience (user experience)
• Display of mandatory information (allergens, ingredients) at a click
• Additional advertising space for special offers or third-party advertising
• Shopping basket function allows multiple purchases in one payment
• Easy language switching for an international audience
• Intuitive operation reduces purchase abandonment rates
• Easy-to-clean glass surface for better hygiene

Technical details

Capacitive touchscreens (PCAP), which also respond to light touches, are usually used. Sizes typically range from 7 inches to 22 inches or more. The displays are often fitted with toughened protective glass (IK class) to prevent vandalism.

Frequently asked questions

Can touchscreens be read in direct sunlight?

Yes. Outdoor models are fitted with high-brightness displays that remain easy to read even in bright daylight.

Can the software on the touchscreen be customised?

Absolutely. The user interface (UI) can usually be designed individually with your company logo, your own colours and specific product images.

Related terms

• IoT vending machine
• Goods dispensing system
• Telemetry system
• Digital signage (vending machine display)
• Smart locker vending machines

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