Self-service kiosk

A Self-service kiosk is a station where customers order, pay and collect or take the goods themselves, without any staff involvement.

Function and area of use

Self-service kiosks combine a touchscreen with payment and goods dispensing. This can be a vending machine with a Dispensing mechanism , a locker system or an open shop with self-checkout. The customer chooses from the menu, pays cashless or in cash and receives the goods.

Kiosks are common in railway stations, hotels, clinics, canteens and retail. They relieve staff and extend availability beyond opening hours.

Advantages

• Sales without staff
• Availability outside opening hours
• Easy expansion of the range

Related terms

• Micro market
• Vending machine touchscreen
• Smart locker vending machines
• Click & collect vending machine

Advice from VendSpot Planning a vending machine for your business? We advise you on the model, location and payment system. View all machines or make a no-obligation enquiry.