Telemetry system

A Telemetry system is an IoT solution for remote monitoring and management of vending machines, with real-time data transmission to a cloud platform.

Function and area of use

Telemetry systems continuously collect data from vending machines: stock levels, revenue, faults, temperature and payment transactions. The data is transmitted via Wi-Fi, 4G/5G or Ethernet to a cloud platform. Operators see the status of all vending machines in real time, receive alerts in the event of problems and can optimise restocking routes.

Telemetry is essential for professional vending operators with several vending machines. Benefits include optimised restocking routes (only when needed), early fault detection, revenue analyses per product/location/time and energy monitoring. Integration into ERP systems automates ordering and billing.

Modern systems offer Predictive Maintenance: AI recognises patterns before failures and reports preventive maintenance. Dashboard analyses show sales trends and optimise ranges automatically.

Advantages

• Minimising downtime through early fault detection
• Lower energy costs through consumption monitoring

Technical details

Hardware: IoT gateway with 4G/5G/Wi-Fi/Ethernet, sensors for stock level (weight, infrared), temperature and power consumption. Cloud platform with REST API for ERP integration. Data transmission every 15–60 minutes or on events. Dashboard with real-time maps, analyses and alerts. Power consumption of the telemetry unit: under 10 W.

Frequently asked questions

What mobile costs arise?

IoT tariffs from €3–5 per month per vending machine for 50–500 MB of data. Usually sufficient for hourly updates. When using Wi-Fi: no mobile costs.

Does telemetry also work in basements without reception?

With poor mobile reception, use an external antenna or Wi-Fi connection. Alternatively, the gateway collects data locally and transfers it via USB during a service visit.

Related terms

• Predictive Maintenance
• IoT vending machine
• Vending machine remote maintenance

Service at VendSpot Support Monday to Friday from 10 am to 6 pm, remote maintenance, technicians on site and a free Saturday emergency service for customers. More about our service.